About a week ago, someone kindly report an issue with selecting bib info on the entry form. I couldn't reproduce the error. Then yesterday, someone else reported a similar error, but this time they sent me a screen shot and I twigged; I found an error that applied (when certain criteria were met) on mobile devices (tablets and phones) but not desktops/laptops - hence me missing it up until now.
I'm pretty sure that the bug was introduced in early August, so I suspect that others have hit the problem, but just not said anything.
So, this is my plea ...
Please, please if you find a bug, or a usability issue, or even think something might be wrong, let me know.
I don't stand a chance of fixing something if you don't tell me. I do know it takes a bit of time to send me an email, but please don't leave it to someone else; sometimes it can take a couple of reports before I see the issue. I will never be cross/angry/offended at someone reporting a bug or think you are stupid - even if it turns out not to be a bug. At worse you will get an email saying that I can't currently resolve it, at best you will help make the system better for everyone.
Online Entry Bug
Online Entry Bug
Kit Washer, Entry Clerk, Chauffeur, Reluctant Organiser, Online Entry Advocate .....
Anything I post under this user is my personal opinion; I am not posting as a member of the Slalom Committee!
Anything I post under this user is my personal opinion; I am not posting as a member of the Slalom Committee!